Shipping policy
PHILANDERER™
SHIPPING POLICY
Effective Date: January 1, 2026
At PHILANDERER™, we are committed to delivering your order quickly, securely, and accurately. Please review our Shipping Policy before placing an order.
ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on:
- Saturdays
- Sundays
- Federal Holidays
During product launches, sales events, or holidays, processing times may be extended.
SHIPPING METHODS
Available shipping options and estimated delivery times will be displayed at checkout.
Estimated delivery times:
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Expedited Shipping | 2–3 Business Days |
| Express Shipping | 1–2 Business Days |
Delivery estimates are not guaranteed.
SHIPPING RATES
Shipping charges are calculated at checkout based on:
- Order weight
- Shipping destination
- Shipping method selected
Free shipping promotions may be offered periodically and are subject to change without notice.
ORDER TRACKING
Once your order has shipped, you will receive an email containing:
- Tracking number
- Carrier information
- Estimated delivery date
Customers are responsible for monitoring shipment progress using the provided tracking information.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information.
PHILANDERER™ is not responsible for delays, lost shipments, or additional costs resulting from:
- Incorrect addresses
- Incomplete addresses
- Undeliverable addresses
If a package is returned due to incorrect information, additional shipping fees may apply.
LOST OR STOLEN PACKAGES
PHILANDERER™ is not responsible for lost or stolen packages confirmed as delivered by the carrier.
Customers should:
- Verify the shipping address
- Check with neighbors or household members
- Contact the shipping carrier
Claims for lost packages must be submitted directly to the carrier.
SHIPPING DELAYS
Delivery delays may occur due to:
- Weather conditions
- Carrier disruptions
- Customs inspections
- Natural disasters
- Peak holiday demand
PHILANDERER™ is not liable for delays beyond our control.
INTERNATIONAL SHIPPING
International shipping may be available to select countries.
Customers are responsible for:
- Customs duties
- Import taxes
- Brokerage fees
- Other governmental charges
These fees are not included in product pricing or shipping costs.
DAMAGED SHIPMENTS
If your order arrives damaged:
- Take photos of the package and products immediately.
- Contact Customer Support within 48 hours of delivery.
- Include your order number and supporting photos.
We will review each claim individually and determine the appropriate resolution.
CONTACT US
PHILANDERER™ Customer Support
Email: support@philandererbrand.com
Website: www.philandererbrand.com